REPAIRS & SERVICING
Scooter & Powerchair Repairs & Servicing
Keep your mobility scooter or powerchair safe, reliable and working as it should. We provide annual servicing, fault diagnosis and repairs, with work carried out at your home or in our Aberdare workshop depending on what is required.
ANNUAL SERVICING
Regular checks. Fewer surprises.
We recommend having your scooter or powerchair serviced at least once a year. A full service gives us the opportunity to inspect the main mechanical, electrical and safety components, identify wear and deal with smaller issues before they develop further.
£115
1 Year
One annual service.
£200
2 Years
Two annual services.
£300
3 Years
Three annual services.
WHAT WE CHECK
A detailed inspection from front to back
Frame, chassis, folding mechanisms and major fixtures are checked for wear, damage and movement.
Tyre condition, tread, pressure, bearings and related components are inspected.
Battery connections, electrical systems and instrumentation are checked, with additional battery testing available where required.
Throttle, tiller controls, potentiometer settings and electromagnetic braking are inspected for correct operation.
Seat, backrest, armrests and tiller security are checked along with adjustment mechanisms.
Drive components, motor brushes, bushes and moving parts are inspected, tightened and lubricated where appropriate.
REPAIRS
When something does not feel right
Reduced range, charging problems, unusual noises, steering changes or faults with the controls are all signs that something needs attention.
Tell us what is happening and we can assess the problem, advise on the next step and determine whether the work is suitable for a home visit or needs to come into our workshop.
COMMON REPAIR AREAS
What might need attention?
Batteries & Charging
Reduced range, charging faults and battery deterioration.
Tyres & Wheels
Punctures, worn tyres, damaged wheels and bearing issues.
Controls & Electrics
Throttle, display, wiring and control-system faults.
Brakes & Drive System
Electromagnetic braking, motors and drive train components.
HOME OR WORKSHOP
The right place for the job
Some servicing and repair work can be completed at your home. Where more detailed diagnosis or workshop equipment is required, we can carry out the work at our Aberdare workshop.
We’ll let you know what is appropriate once we understand the equipment and the problem.
WARRANTY & REPAIRS
Support after you buy
If your scooter or powerchair is still within its warranty period, eligible faults may be covered under the warranty supplied with the product.
For equipment outside warranty, we’ll assess the problem and provide a quotation based on the work and parts required before proceeding.
We generally carry out repairs on scooters and powerchairs purchased from us. If you are unsure whether we can help with your equipment, contact our team first.
BEFORE YOU CONTACT US
A few details help us get started
If you are contacting us about a fault, having a few details ready helps us understand the problem before we arrange the next step.
01
Your Scooter or Powerchair
Tell us which scooter or powerchair you have.
02
What Has Changed?
Describe the fault and when you first noticed it.
03
Warnings or Errors
Let us know about any lights, messages or error codes showing on the controls.
04
Photos
If relevant, photographs of the equipment or affected area can help us understand what needs attention.
PRODUCT SUPPORT
Book a service or repair
Tell us about your scooter or powerchair and what you need help with. Our product support team will review the details and advise on the next step.